Frequently Asked Questions (F.A.Q)

Where is the address?

Ciomas Permai Blok D10 No. 1 Bogor West Java.
E-mail: info@eghamakeup.com
Phone No. 081316650969 (WhatsApp Available)
You can use the Map Application to find out more details of our location

When should I schedule my appointment?

As soon as possible. The best time to book the event would be 6 months prior to the day. A 30% minimum deposit is required to secure our service for your date.

When is the best time to schedule the fitting session?

2 months or at least 2 weeks prior to the event day. We have 2 schedules (first fitting and final fitting) for the clothes fitting session. The best time is based on the appointment.

Do I need to put on any skin or hair products before receiving the service?

No need to put any skin products, no facial, just wash your face and shampoo your hair the day before the event day. Following this procedure, will help facilitate you to apply makeup primer and makeup setting spray during the next day more efficiently.

What form of payment do you accept?

We currently accept cash and transfer payments only. We not accept the payments after the event day.

Can I get a makeup test?

We do not provide makeup test

Can I directly come to meet and more detailed discussion?

It is advisable to make an appointment first before coming to the gallery in order to get the best service.

Tuesday-Sunday (Monday is closed, certain day off) 08.00 AM to 08.00 PM

  • Monday: Closed (unless there is a wedding)
  • Tuesday to Thursday: fitting time, attire collection survey
  • Friday: Closed (unless there is a wedding), wedding preparation needs (can not fitting, incomplete attire stock)
  • Saturday to Sunday: (can not fitting if too many events, you can survey the attire that are ready stock, and We closed if too many events)

What is makeup setting spray?

Makeup setting spray is a serum that is applied before the makeup service. It helps the makeup to stay on and last longer for up to 15 hours. This is a mandatory procedure for us to apply it for our client before we start the make-up application.

Wedding day service duration and time break down?

Beauty makeup and hair session usually requires 90 to 120 minutes on the day to complete the service. We also provide multiple artists for any large event if necessary.

What cosmetics do you use?

We use mainly Customized Cosmetics. However, we can also use other brand names such as Make Up Forever, Chanel, Sephora, Shu Uemura, etc according to the needs.

Term & Conditions

Clause 1:

Fix DP MINIMAL 30% for book event wedding, while for book event non wedding payment 100% paid at book date

Clause 2:

Repayment for wedding event no later than 2 weeks before wedding day

Clause 3:

Any deposit which is paid is not refundable if there is a change / cancellation of the date by the client

Clause 4:

If the cancellation by the client is made within 4 weeks before the wedding day or less, in case the settlement has not been made, the client shall still pay the full 100% of the agreed value of the service deal previously

Clause 5:

In the event that the settlement has not exceeded the maturity date, Egha Makeup shall be entitled to cancel the event and the client remains obliged to pay 100% of the total value of the deal

Clause 6:

In the event of damage, loss of wardrobe, accessories, etc. by the client shall perform a 100% replacement worth of the price of goods

Clause 7:

It is advisable for clients who will be prevented not in the facial skin care for 2 months before the wedding day (stop treatment H-2 months)

Clause 8:

Each packet taken is valid only for work teams at the same location on the day of the wedding (for team-breaking at different locations subject to additional fees as required)

Clause 9:

Working Team Mechanism ->

  1. First Session Makeup by Egha and / or Egha Team,
  2. Retouch & Wardrobe Change by Egha Team,
  3. Retouch & Wardrobe Change Finalized by Egha Team